Frequently Asked Questions (FAQs)

  • Why do I have to add my BVN?

    Your BVN is required to validate your identity and kick against identity theft. This ensures another level of safety for your funds and transactions.

     

    It also unlocks other features like transfers from your Flex to another user’s Flex account.



  • What if I no longer have access to the phone number linked to my BVN?

    In a situation, where you no longer have access to the phone number linked to your BVN, kindly contact your bank to update the phone number.

  • 2,000,000+ customers

    Since launching in 2016, over 2,000,000 people have used PiggyVest to manage their money better, avoid over-spending and be more accountable

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